Lead Times & Delivery Explained
At The Glass Shop Online we pride ourselves on some of the fastest standard lead times in the industry — while never compromising on the premium quality of our cut-to-size glass.
Our Standard Lead Times
| Product Type | Standard Lead Time |
|---|---|
| Toughened Glass & Mirrors | Approx 7 working days |
| Laminate | Approx 5 working days |
| Toughened Laminate | Approx 10 working days |
| Fire-Rated Glass | Approx 5 working days |
| Double-Glazed Units | Approx 7–10 working days |
| Heritage Units | Approx 7–10 working days |
Please note: These are standard lead times from the date your order is confirmed and payment is received. Quicker lead times can often be achieved subject to your specific requirements — just ask us.
Why does quote speed matter?
We know time is everything when you’re planning a project. That’s why we aim to price every enquiry back to you within 1–2 hours for most requests (during normal working hours). You get a clear, competitive quote fast so you can keep your project moving without the usual waiting game.
How delivery works
- All glass is made to order and carefully packed to arrive in perfect condition.
- We deliver across the UK using our dedicated glass delivery vehicles.
- Every order is transported loose-loaded on specialist carriers for maximum protection.
- Offloading is the responsibility of the recipient — please ensure you have adequate labour and/or machinery on site on the day of delivery. Glass will not be left unattended.
For full details on our delivery service, options and policies, visit our Delivery Information page.
Ready to get your project moving?
Get a fast, competitive quote today — most enquiries are priced within 1–2 hours